At mnl365, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Last updated: May 2026 | Applicable jurisdiction: Republic of the Philippines
mnl365 ("mnl365," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access and use the mnl365 online gaming platform, including our website and any associated mobile applications (collectively, the "Platform").
This Privacy Policy describes how mnl365 collects, processes, stores, shares, and protects your personal information in connection with your use of the Platform. It also outlines the rights available to you under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
By registering for an account, accessing the Platform, or otherwise providing your personal information to mnl365, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
mnl365 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration & Identity | Account creation, authentication | Duration of account + 5 years |
| KYC Documents | Age & identity verification, AML compliance | Duration of account + 5 years |
| Financial & Transaction | Payment processing, fraud prevention | 7 years (regulatory requirement) |
| Gaming Activity | Service delivery, responsible gaming | Duration of account + 3 years |
| Technical & Device | Security, fraud detection | 13 months rolling |
| Communications | Support, dispute resolution | 3 years from last interaction |
mnl365 uses your personal data for the following purposes:
mnl365 processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173) and its implementing rules:
mnl365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard), identity verification providers, cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
mnl365 may disclose your personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and gaming licensing conditions.
In the event of a merger, acquisition, restructuring, or sale of all or part of mnl365's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to your data being transferred.
We may share your data with our legal advisers, auditors, and insurers where necessary for the conduct of professional services, subject to strict confidentiality obligations.
The mnl365 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.
mnl365 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention periods applicable to each category of personal data are set out in the table in Section 2 of this Policy.
In general, we retain account and transaction data for a minimum of five (5) to seven (7) years following account closure, in order to comply with our obligations under Philippine anti-money laundering laws and gaming regulations. After the applicable retention period has expired, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
Where you have submitted a self-exclusion request, we retain sufficient data to enforce the exclusion and prevent re-registration during the exclusion period, even if your account is otherwise closed.
mnl365 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mnl365 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by mnl365:
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will respond to your request within thirty (30) calendar days of receipt, in accordance with NPC guidelines.
The mnl365 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the relevant account, delete the data, and take appropriate action in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that a minor has registered on the mnl365 Platform or provided us with personal data, please contact our support team immediately at [email protected] so that we can take prompt action.
mnl365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the mnl365 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by mnl365, please contact our Data Protection Officer. Our Philippines-based team is available 24 hours a day, 7 days a week, including public holidays.
Email: [email protected]
Please include your registered account username, a description of your request, and any relevant details to help us process your query efficiently. We aim to respond to all data privacy requests within thirty (30) calendar days.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
Here's what our commitment to data privacy means in practice for every Filipino player on the mnl365 platform.
mnl365 processes all player data in full compliance with the Philippine Data Privacy Act of 2012, giving you the legal protections you deserve as a Filipino player.
Every piece of data you send to mnl365 — from login credentials to GCash transaction details — is protected by TLS encryption in transit and encrypted at rest.
Access, correct, or request deletion of your personal data at any time. Our Data Protection Officer responds to all requests within 30 days, no questions asked.
Your personal information is never sold, rented, or traded to advertisers or data brokers. Full stop. Your data stays within the mnl365 ecosystem.
Don't want promotional emails? Opt out in one click from your account settings. We respect your communication preferences and act on them immediately.
Got a data privacy concern at 2am? Our Philippines-based support team is always on. Reach us anytime and we'll handle your request with care and urgency.
Now that you know exactly how mnl365 handles your data, enjoy the games with full confidence. Slots, live casino, bingo, sabong, and more — all in PHP, all built for Filipino players.
21+ Only. Please play responsibly. Gambling should be entertainment, not a source of income.